Computing and Networking

Accounts and Passwords

What is a GatorLink account and what do I need it for?
GatorLink is the credential used for access to most campus systems, including myUFL, wireless and local networks. Every current student, faculty and employee must have a GatorLink username and password. Certain affiliate groups are also eligible for GatorLink. To use GatorLink, you must agree to UF Acceptable Use Policies. GatorLink provides an username@ufl.edu e-mail address for certain affiliations, such as faculty, staff, and students. Official university communications are sent to students at this email address. Faculty, employees, and students may use this mailbox or may elect to forward mail sent to this address to a different service. Services offered to all current faculty, staff, and students include the mailbox, web space, and charged services.
How do I get a GatorLink account?
UF students, faculty, and staff should get a GatorLink computer account. GatorLink offers free baseline services, including a mailbox or email forwarding, plaza web space and campus lab access. A GatorLink brochure is available in HUB 132. You can create your account online at login.ufl.edu by clicking on "GatorLink Account Creation" or in person at HUB 132. Other computer accounts may be available to you. Visit our Help Desk wiki for more information.
Connectivity Options on Campus
All UF faculty, staff and students have access to the UF Wireless, walk-up authenticated ports, and computer labs. UF visitors have access to the wireless network ufvisitor. For more information on how to connect on campus, visit our Help Desk Wiki.
What do I do if my GatorLink password is expired?
If your password is simply expired but you remember it, you can visit https://login.ufl.edu and click "Change your password". Once here, a screen will appear that will have you enter your 8-digit UFID number. You will then be directed to a page that should allow you to change your password on your own.  
What do I do if I forgot my GatorLink password?
If you forget your password, but you had previously set up a password hint, you may press on the "Forgot your Password" link at https://login.ufl.edu. If you did not set up a password hint previously, simply call the UF Computing Help Desk at (352)392-HELP (4357) for further assistance.
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Campus Network Connections

Campus Network Connections
UF offers a wireless network for users throughout campus. Most new mobile devices—laptops, tablets and phones—will automatically detect if a wireless network is in range. Note: There is no pre-shared key. If your device asks for a preshared key (PSK) please use 802.1 option. When accessing the UF wireless network for the first time, users must connect through the ”ufinfo” wireless connection option. Users will only have access to internet pages that allow for configuration of their device. Once the device is in compliance with network security measures, additional wireless connections and internet access becomes available. For detailed instructions on how to connect, please visit the UF Computing Help Desk wiki.
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Electronic Mail

How do I check my ufl.edu email?
If you have a GatorLink mailbox, you can check your email on the web at http://webmail.ufl.edu. You must signon using your GatorLink username and password. If you rarely check your GatorLink mailbox, you might want to forward your “ufl.edu” email to the email system you do check. You can do this via myUFL. Instructions can be found under the question "How do I forward my GatorLink email?" Visit our Help Desk wiki, for more information on how to set up a third party client to check your e-mail.
How do I set up GatorLink email?
If you receive your email at the GatorLink mailbox, you can read mail from the GatorLink WebMail site. Visit our Help Desk Wiki for the latest information on how to set up a third party client. You can also contact the UF Computing Help Desk for further assistance.
How do I forward my GatorLink email?
For clients wishing to forward their email to a 3rd party email account, we recommend the following:
  1. Go to my.ufl.edu.
  2. Select Access My UFL in the top left corner and login.
  3. Select Main Menu in the top left corner.
  4. Select My Account.
  5. Select Set GatorLink Email Forwarding.
  6. Type in the address to which you want to forward your emails.
  7. Select Set Forwarding.
This process will send a confirmation email to your 3rd party email account. In order to complete the forwarding process, please follow the steps listed in the email.
How do I set up my GatorLink email on my phone?
For instructions on how to set up your GatorLink email on your phone, please visit the UF Computing Help Desk wiki.
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Learning About Computers

Where can I find training for specific software?
UFIT provides lynda.com access to all students, faculty, and staff. Lynda.com is an online training resource partner of UF. lynda.com's online training library has over 1,100 courses, ranging from Web development, animation, and video graphics to courses in business software and Microsoft SharePoint training. To access this training, go to http://www.it.ufl.edu/training/ and click on the lynda.com logo for free access.
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Web Browsers

Supported Browsers For UF Websites
Please visit the UF Computing Help Desk wiki for an extensive list of supported browser by website.
myUFL Browser Requirements
For browser setting requirements for myUFL, please visit the UF Computing Help Desk wiki for step-by-step instructions.
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