Records and Registration

Enrollment and Degree Verification

As a third party, how do I receive verification of enrollment and/or degree for students who attend/attended the University of Florida?
The National Student Clearinghouse is now our authorized agent for providing confirmation of enrollment and degree. If you are an employer or background screening firm requesting this information, please contact the National Student Clearinghouse at: Web: http://www.studentclearinghouse.org Phone: 703-742-4200 Fax: 703-742-4239 E-mail: degreeverify@studentclearinghouse.org Mail: National Student Clearinghouse 13454 Sunrise Valley Dr, Suite 300 Herndon, VA 20171
How can I prove that I am a student at UF?
Enrollment verifications may be obtained for current students at the Registrar Information Counter in 222 Criser Hall or request a mailed copy online through ISIS. For currently enrolled students, enrollment verifications are available after the official drop/add period has ended for the semester. Critical dates can be found in the catalog Dates and Deadlines. Information that may be included is: the student’s name, class and college, major field of study, and dates and status of current attendance at the university. If the student needs any other information (i.e. grade point average), the student will need to order an official transcript. Former students can obtain enrollment and degree information from The National Student Clearinghouse or by purchasing an official transcript. National Student Clearinghouse information Web: http://www.studentclearinghouse.org Phone: 703-742-4200 Fax: 703-742-4239 E-mail: degreeverify@studentclearinghouse.org Mail: National Student Clearinghouse 13454 Sunrise Valley Dr. Ste 300 Herndon, VA 20171 For more information on how to obtain visit Enrollment Verification.
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Address Changes

How can students and alumni change their address with the University of Florida?
If you are current or former student with access to ISIS, you may update both your current and/or permanent address online at GatorDex. This requires an active GatorLink username and password. Go to ISIS. Once in ISIS choose the Personal Info link under My Resources and select Address Updates. Follow the instructions carefully (i.e. no punctuation, accepted abbreviations, etc.) so your address can be verified and updated within 48 hours. Former students who do not currently have an active GatorLink account must submit address changes in writing to Office of the University Registrar, PO Box 114000, Gainesville, FL 32611-4000. In addition to your local and permanent home mailing addresses, please include your name, social security number or UFID, dates of attendance, e-mail address or daytime phone number and your signature.
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Academic Records and Policy Information

How do I change my major?
Please visit the college dean’s office that offers the major that interests you, and ask to speak with an adviser to discuss your options. A list of advising offices for the colleges is available on theregistrar site. Once the college offering your new major has accepted your request, they will make the changes to your academic record. Please let your former college adviser know that you have changed your major so that they can update their records. Please review the degree requirements of your new major using the degree audit found in My Online Services on ISIS or in the online catalog.
I have 2 exams scheduled at the same time. What do I do?
In most cases, exam conflicts can be resolved easily. Please review the information regarding exam conflicts and examination policies. If you have additional questions that are not answered in this policy statement, please contact the Office of the University Registrar at (352) 392-1374 for assistance.
How can I receive a copy of a course description?
If the course was taken in 1999 or after, the description can be found in the graduate and undergraduate course catalogs. If the course was taken prior to 1999, the university will provide copies of the course descriptions. It generally takes 3-5 business days to process these requests. We will send the information to the student or a third party designated by the student. There are several ways to request this information. 1. You may come to 222 Criser Hall and complete the Course Description Request form. We will either mail the course descriptions to you or you may come and pick them up. 2. You may fax a request form to the Registrar’s Office at 352-846-1126. Please complete the form as accurately as possible so we can correctly identify the courses. 3. You may mail this information to us at: Office of the University Registrar PO Box 114000 Gainesville FL 32611-4000 Attn: Records 4. You may call us at (352) 392-1374, with your request. 5. You may fax your request to us at (352) 846-1126.
How can I get information on the College Level Academic Skills Requirement (CLAST)?
The College Level Academic Skills Requirement (CLASR) was discontinued effective July 2011. The College Level Academic Skills Requirement (CLASR) was designed to measure the communication and computation skills judged by Florida statutes and the State Board of Education as necessary for successful performance and progression through the baccalaureate level. Satisfaction was achieved through approved course work, and SAT/ACT test scores. There were four categories: essay, English language skills (writing), reading and mathematics. All students needed to meet the requirement to demonstrate competency of basic college communications and mathematics skills. Completing CLASR was required for (1) award of an associate of arts degree from a Florida public community college or university or (2) receipt of a baccalaureate degree from a Florida public university. You may call to discuss your questions about CLAST/CLASR at (352)392-1374, or visit us at the Registrar Information Counter in 222 Criser Hall.
How much does it cost to repeat a course?
By action of the legislature, the State University System implemented a course fee surcharge for undergraduate courses. Any fee liable undergraduate course taken at UF three or more times, in or subsequent to Fall 1997, will be subject to a repeat course surcharge of 100% of the full cost of instruction. This fee will be calculated annually. Florida Statute 240.124 and Florida Administrative Code Rule 6C-7.001 mandates this fee. The purpose of this surcharge is to discourage repeating courses unnecessarily. All students, regardless of classification or residency status, will be assessed the fee. Billing questions should be directed to the University Bursar in 113 Criser Hall or (352) 392-0181. The current fee is on Student Fee Calculation (see Notes).
How can I keep my address and telephone number from being given to others? Do you have some kind of privacy policy?
We are not able to selectively remove only the address and/or telephone number from a student’s public record. Directory information that can be released includes your name, address, email address, listed telephone number(s), class and college, major field of study, dates of attendance, enrollment status (for example, undergraduate or graduate; full-time or part-time), degrees and awards received from the university, and the most previous educational institution attended. Students may restrict personal contact information from the University of Florida directory without requesting a full privacy hold. You can do this by changing your profile in UF’s online phone book to Do Not Publish. Go to my.ufl.edu > My Account > Update My Directory Profile. This option will prevent your contact information from being published in the UF Online Phone Book. However, restricting information on the web will not prevent the Office of the University Registrar from providing your directory information in other formats. If you select this option, your directory information still can, and will be provided to those requesting it in writing or by telephone. Further, this does not guarantee that information will not be released on the web by UF clubs or organizations to which you belong. Directory Information is not treated as confidential and may be disclosed by the university without student consent unless the student requests nondisclosure. Students may place a privacy hold on their educational record to prevent the release of directory information to third parties, but only while they are enrolled at the university. A privacy hold expires only when the student requests its removal in writing. Students can place a privacy hold on their student record by completing the Restriction of Directory Information form at the Office of the University Registrar in 222 Criser Hall. Valid picture identification is required when submitting the form. Once a student has placed a privacy hold, a student’s directory information will not be released to third parties or to the student over the telephone. Please contact us at (352) 392-1374 with any questions concerning Privacy Holds.
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Graduation and Diploma Information

When is commencement?
Commencement information is available on the Registrar’s website. This information is updated when details for each semester’s ceremonies are finalized. The commencement date also is available on Critical Dates by Term.
Do I need to apply to graduate?
Students must complete a degree application so that your college can be notified and your diploma can be ordered. The application is good only for the term designated. If your plans change and you do not graduate, please submit a new degree application for the term when you next expect to receive your degree. Please complete the degree application by the published deadline. The degree and Associate of Arts certificate application is available onISIS. On the left-hand side of the screen under My Online Services, open ‘My Record’ and select “Degree Application”. If you missed the deadline, use the Late Application to apply. Please be sure to get the appropriate signature before turning the form into the Registrar’s Office in 222 Criser Hall. If you have additional questions concerning the application process, please call the Office of the University Registrar at (352) 392-1374, ext. 7237.
When will I receive my diploma?
Congratulations on obtaining your degree. Diplomas will be mailed to the student’s permanent home address. Please check Commencement Information and choose “Important Dates for Students” to verify when diplomas will be mailed. It is very important that your permanent home address is listed correctly in the directory, as we cannot forward diplomas. Information on how to change your address is available online. Follow the links and instructions to change your address. You may also access the directory to change your directory information.
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Nondegree and Transient Students

Can I take classes at another college/university for a semester?
Yes, students may attend other schools as a transient student. Please see your academic adviser for approval and infromation. It is recommended that you contact the school you plan to attend to find out their registration requirements and deadlines. Transient forms can also be completed electronically. These forms will automatically be routed to your college for adviser approval, the Registrar for certification, and to the school you indicate you will attend. You will be apprised of the status of this application by e-mail. Upon completing the course, university regulations require that an official transcript be sent to us so that the course can be applied to your official University of Florida transcript. Please visit the Registrar’s Office where you are attending and submit a request to send your transcript to UF
I am not an admitted student at UF. Can I still take classes at your university?
Thank you for your interest in the University of Florida. Yes, non-students may attend UF as a non-degree student. The form with instructions is available online. The non-degree form requires the dean’s, or their designee’s, signature from the college offering the course. In addition, students must supply immunization records to the Student Health Care Center. We encourage students to complete and submit the paperwork the week before the semester starts to the Office of the University Registrar in 222 Criser Hall. However, all paperwork can be completed during the non-degree registration (drop/add) period during normal business hours. All dates for registration and tuition deadlines can be found on Academic Calendars by Term. The online Schedule of Courses provides an up-to-date listing of courses offered for the term. There is no minimum number of classes or credit hours required for non-degree seeking students. Tuition and Fee information can be found online. Students may pay for classes on ISIS (choose Make a Payment in the Financial Information Side Menu). If you require information about on-campus housing, contact theDepartment of Housing and Residence Education at (352)392-2161. For information about off-campus housing contact Off-Campus Life, a part of the Dean of Students Office, at (352)392-1261.
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Transcripts and Grades Information

How can I take a course pass-fail?
Information for taking a course pass-fail can be found in the online catalog under Satisfactory-Unsatisfactory (S-U) Grade Option. The S-U Option form is available at the Registrar Information Counter in 222 Criser Hall. Students must submit the approved form by the deadline for the current term. Deadlines are available in the online catalog and on the UF Registrar’s website.
What happens if I am dismissed for poor academic performance?
Students who are concerned about there academic performance should speak with an adviser from their college. Advisers will help students understand all options available to assist them. Information about Academic Progress is available in the online catalog.
Where can I find information on UF grading policies?
Information on grades and the grading policy are available online in the university catalogs. For graduate students, the information is available under General Regulations. For undergraduate students, the information is available underAcademic Regulations.
How can I get a grade changed?
Students who have questions about a grade received for a course should contact the instructor as soon as possible. If an error has been made, the instructor will submit the paperwork to change the grade. If the instructor is not available, students should contact the department offering the course. Students may view their transcript on ISIS (My Online Services> My Record > Transcripts)
Can I repeat a course I’ve already taken to improve my grade?
Yes, students may repeat courses. Generally, University of Florida course work that is repeated is calculated in the computation of a student’s UF grade point average as many times as grades of “below C” for that course are recorded, although credit hours will be awarded only once. However, when a student earns a grade of “C” or higher in a course, repeats that course, and earns a “C” or higher on the subsequent enrollment, the new grade is not computed into the UF grade point average nor are additional credits awarded. The complete Repeat Course Policy statement can be found in the Undergraduate Catalog under Academic Regulations > Grades/Grading Policies >Repeat Course Work. Contact the Office of the University Registrar if you have additional questions at (352) 392-1374, extension 7237. Remember to check ISIS frequently for important information and dates on ISIS.
When will my grades be mailed to me for this semester?
Grades are no longer mailed to students at the end of the semester. At the completion of each semester, grades are available online the Tuesday after commencement in the late evening. Students may view their grades on ISIS. Select the Transcripts link > View Unofficial Transcript under My Online Services > My Record in the left-hand menu. The Wednesday following commencement Official Transcripts will be available. The most common reason for grades being unavailable is a financial hold. Please contact University Financial Services in 113 Criser Hall or call (352) 392-0181 to resolve any financial holds. Holds may be paid by credit or debit card on ISIS at Financial Services > Make a Payment. If you need a copy of your grades, please order an official transcript at the Transcripts link on ISIS or by using the Registrar Computer Lab in 222 Criser Hall for immediate pick-up. You will need a credit or debit card to order transcripts online. Additional instructions are available online or stop by the Office of the University Registrar in 222 Criser Hall with a valid picture ID for assistance.
How can I receive my official University of Florida transcript?
The Office of the University Registrar maintains transcripts for all current or former students. All University of Florida students born in 1957 or later should order their official transcript on ISIS for the most expeditious service. Official transcripts ordered on ISIS are mailed out the following business day. To order on line you will need a valid GatorLink username and password and credit card. Former students who have a GatorLink account, but no longer have access, should contact the GatorLink Help Desk at 352-392-4357 to reactivate their account. Former Students born in 1956 or earlier may need their transcripts moved to our online format before they can be ordered and mailed. More information on requesting that your transcript be converted to an online record can be found here. Transcripts cannot be ordered by fax, telephone or e-mail since payment is required. If you have never created a GatorLink account take these steps to create one:
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Registration Information

What is a degree audit?
The degree audit (also referred to as Universal Tracking-UT) is an online electronic system that monitors the progress of all undergraduate majors toward graduation. The degree audit helps students find the best academic path to complete their degree, provides academic advice for choosing the most appropriate major as soon as possible, and provides feedback each semester on academic progress. Students with questions concerning the degree audit should speak with their academic advisor. Students may view their degree audit by visiting ISIS and clicking on Degree Audits under My Online Services (left hand menu).
Do I need to take CLEP tests?
Information regarding the CLEP/Acceleration Option for students who have a Florida Bright Futures scholarship can be found on theAcademic Advising web site. Please review this information carefully. Go here for information on registering for CLEP exams.
Can a student withdraw from ALL classes using ISIS?
Students may cancel their registration prior to the end of the official drop/add period by dropping all courses using ISIS. Withdrawing means that a student is dropping all their classes after the official drop/add period has ended when ISIS is no longer available. If a student must withdraw from the current semester after the initial week of classes, the Office of the University Registrar in 222 Criser Hall will assist them with the withdrawal process. For more detailed information on the withdrawal process visit the registrar web site or call the Registrar’s Office at (352) 392-1374, extension 7237.
How can I drop a class after registration and drop/add has ended?
After the official drop/add period has ended, students must contact their college advising offices for direction. Please refer to the critical dates calendar in the online catalog for specific deadlines by term.
Where do I register for classes?
Students register for classes online using a computer to access ISIS. Prior to registration students will be required to review Registration Prep. If you need help with registration, please do the following: * For academic advisement, contact your college advising office. * For course offering assistance, or for department controlled courses (DEP-X), contact the department offering the course. The department location and phone number are available on the schedule of courses. *For technical help with ISIS, please call the Office of the University Registrar at (352) 392-1374, extension 7237 or come to 222 Criser Hall. *Honors students may request help at the Honors Office, 140 Tigert Hall, 392-1519.
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Veterans Affairs Information

I’m eligible for GI Bill or veterans benefits. Where can I find information about applying for them?
The university has a VA Counselor in the Office of the University Registrar, 222 Criser Hall. VA Work Study students and staff are available during normal business hours from 8:00 a.m. to 5:00 p.m. Monday through Friday, to assist you with your paperwork and answer any questions you may have about your benefits. You may also call them at (352) 392-1374 ext. 7013.
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